Manager, Human Factors & Safety Culture

The Atlas Corp. and Seaspan teams are goal-driven and share a high-performance culture, focusing on building services offerings to become a leading asset manager. Seaspan provides many of the world's major shipping lines with alternatives to vessel ownership by offering long-term leases on large, modern containerships and pure car, truck carriers (PCTCs) combined with industry leading ship management serves. Seaspan's fleet has evolved over time to meet the varying needs of our customer base. We own vessels in a wide range of sizes, from 2,500 TEU to 24,000 TEU vessels. As a wholly owned subsidiary of Atlas Corp, Seaspan delivers on the company's core strategy as a leading asset management and core infrastructure company.

Position Description:

Over 90% of accidents are attributed to human factors. However, IMO and shipping companies have not sufficiently addressed this to help seafarers understand their limitations and implement safeguards. The Manager, Human Factors & Safety Culture

 is responsible for enhancing the safety and performance of our 5,000+ crew members by integrating human factors principles. This role focuses on communication, training, empowerment, and leadership to foster a culture that embraces human factors in daily operations, thereby preventing incidents, improving behavioral safety, and strengthening teamwork

Job Responsibilities:

• Be a strong advocate for Seaspan’s Safety Culture and ensure that it is fully understood and imbedded in daily actions across our fleet.
• Design and maintain a training schedule to ensure Human Factors training is conducted fleet-wide at least quarterly  
• Collaborate with the Director Marine Standards to develop, update, and promote comprehensive Human Factors training content, emphasizing the "Dirty Dozen." 
• Review crew experience and training backgrounds to assess preparedness and awareness of Seaspan culture.
• Assist the Director Marine Standards in analyzing human factor lapses in significant incidents.
• Maintain accurate training records in Compass.
• Engage in frequent communication with seafarers to raise awareness and enhance understanding of Human Factors principles.
• Support the Director Marine Standards in implementing life coaching for seafarers.
• Continuously improve the Safety Management System (SMS) by integrating best practices in safety and human factors.
• Work with Fleet Personnel to provide specialized Human Factors training for newly appointed senior officers.
• Analyze crew behavior through near-miss reports, intervening as needed to ensure adherence to health and safety protocols.
• Ensure that behavioural analysis is an integral part of incident investigations.
• Research and adapt Human Factors best practices from other industries to enhance workplace safety and performance.
• Encourage crew members to take ownership of safety, emphasizing it as a shared responsibility.
• Reinforce the open-door policy and encourage crew members to voice safety concerns without fear of reprisal.
• Ensure clear and consistent safety messaging through briefings, posters, newsletters, and other media.
• Promote active participation in safety meetings, feedback sessions, and safety committees.
• Conduct Human Factors training for office staff under the leadership of the Director Marine Standards.
• Utilize observations, near misses, and unsafe acts/conditions to assess crew behavior in safety-critical situations.
• Collect and analyze behavioral data to identify trends, risks, and areas for improvement.
• Initiate safety system improvements based on crew feedback and keep them informed about changes.
• Collaborate with the training department to provide ongoing education, refresher courses, and updates on safety regulations.
• Work with the Fleet Management- and Fleet Personnel Teams to address onboard behavioral challenges and implement mitigating measures.
• Perform other duties as required.

Requirements:

• Extensive maritime industry experience, particularly with seafarers is strongly preferred. 
• Senior sailing experience as Master or Chief Engineer is advantageous.
• Strong understanding of human factors and their impact on safety.
• Passion for delivering training and engaging seafarers in Human Factors principles.
• Knowledge of ISM Code, ISPS, SOLAS, MLC, MARPOL, STCW, ISO 9001, 14001, 45001.
• Excellent communication and interpersonal skills.
• Ability to analyze data and implement safety improvements.
• Experience in training development and implementation, particularly in safety and operational procedures.
• Proactive approach to research and continuous safety management improvement.

Additional Desired Qualifications:

• Leadership and team management
• Effective communication and training
• Preferably certified ISM & ISO 9001, 14001, 45001 auditor
• Incident investigation certification from a recognized authority
• Risk assessment and emergency preparedness
• Data analysis and feedback implementation
• Strong understanding of maritime safety operations and best practices
• Ability to work under pressure in a fast-paced environment

Job demands and/or physical requirements:

• Availability after office hours via a company-supplied mobile phone when required.
• Travel required for ship visits, training, incident investigations, and audits.

Compensation and Benefits package: 

Seaspan’s total compensation is based on our pay-for-performance philosophy that rewards team members who deliver on and demonstrate our high-performance culture. The hiring range for this position is $115,000 - $135,000 CAD per annum. The exact base salary offered will be commensurate with the incumbent’s experience, job-related skills and knowledge, and internal pay equity. In addition to base salary, we offer a competitive total rewards package which includes an annual performance-based bonus, a comprehensive benefits package (extended health, dental, life and disability insurance), retirement savings plan matching and other company-provided rewards.  

Atlas Corp. and Seaspan Corporation are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We thank all applicants in advance. If your application is shortlisted to be included in the interview process, one of our team will be in contact with you.