Marine Claims Administrator



The Atlas Corp. and Seaspan teams are goal-driven and share a high-performance culture, focusing on building services offerings to become a leading asset manager. Seaspan provides many of the world's major shipping lines with alternatives to vessel ownership by offering long-term leases on large, modern containerships combined with industry leading ship management serves. Seaspan's fleet has evolved over time to meet the varying needs of our customer base. We own vessels in a wide range of sizes, from 2,500 TEU to 14,000 TEU vessels. As a wholly owned subsidiary of Atlas Corp, Seaspan delivers on the company's core strategy as a leading asset management and core infrastructure company.

Position Description:

The Marine Claims Administrator processes liability and marine claims, including liaison with clubs and insurers while working closely with Commercial, Operations, and Accounting teams.


Job Responsibilities:

  • Is familiar with the Health, Safety, Environmental Protection and Quality Policy (PL-005), and understands the responsibilities under the Environmental Management System (EMS).  In keeping with this and other compliance policies, they understand their duty to report any environmental noncompliance and/or concern to their manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines
  • Analyzes, investigates, and evaluates losses to determine coverage and claim disposition  
  • Executes independent correspondence and prepares letters 
  • Prepares and maintains Key Performance Indicator (KPI) data for various vessel performance indexes
  • Documents claims and plans for future events or follow-up 
  • Conducts own filing and claims document control 
  • Administers claims status valuations
  • Prepares statistical and other reports as required 
  • Identifies and communicates specific claim trends and account and/or policy issues to management
  • Assists with the claims settlement process, liability issues, and heads of claim
  • Participates in claims audit process
  • Performs other duties as required


  • Minimum five years of relevant experience for the specific roles in the insurance industry or experience as a senior officer on board (internationally trading, handy-max or larger vessel) 

  • Able to work under pressure in a fast-paced environment  

  • Proficiency with Microsoft Office suite (including Outlook, Word, PowerPoint and Excel)  

  • Knowledge in loss data analysis and  interpretation  

  • Strong verbal and written communication skills, and good writing style 


Additional Desired Qualifications:

  • Relevant experience for the specific roles through the insurance industry or experience on board vessel (internationally trading, handy-max or larger vessel).
  • Understanding and experience with ISO management systems and vessel management 
  • Ability to meet deadlines 


Job Demands and/or Physical Requirements:

  • Periodic overtime to meet deadlines or accommodate time zone differences
  • Availability via mobile device outside of office hours

Compensation and Benefits package: 

Seaspan’s total compensation is based on our pay-for-performance philosophy that rewards team members who deliver on and demonstrate our high-performance culture. The hiring range for this position is $63,400 - $76,100 CAD per annum. The exact base salary offered will be commensurate with the incumbent’s experience, job-related skills and knowledge, and internal pay equity. In addition to base salary, we offer a competitive total rewards package which includes an annual performance-based bonus, a comprehensive benefits package (extended health, dental, life and disability insurance), retirement savings plan matching and other company-provided rewards.  


Atlas Corp. and Seaspan Corporation are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

We thank all applicants in advance. If your application is shortlisted to be included in the interview process, one of our team will be in contact with you.


This video was taken on board our 4250 TEU vessel, Seaspan Santos, during a six-day passage in September 2013.


When you join the Seaspan family, you become a part of a company with one of the newest and most advanced fleets in the industry. Our modern vessels are maintained to the highest standards and offer excellent living conditions for our seafarers.