Information Governance Analyst (12-Month Contract)
Vancouver, CA
Seaspan employees are goal-driven and thrive in a high-performance culture. Our integrated business model, with over 25 years of fleet life-cycle management expertise, provides the world’s major shipping companies with long-term leases on large, modern and technologically advanced vessels, combined with industry-leading ship management services. As owner and operator of the vessels, we provide skilled officers and crews dedicated to the safe, reliable, and economical operation of our fleet. Seaspan's fleet has evolved over time to meet the varying needs of our customer base. We own vessels in a wide range of sizes, from 2,500 TEU to 24,000 TEU. Our main operating offices are located in Singapore, Vancouver, Hong Kong, and Mumbai.
The Business Intelligence department is responsible for enabling the Enterprise Data & Analytics Strategy across the organization. In doing so, it provides unified approaches, tools & standards encompassing all facets of Seaspan’s data and information management needs. Business Intelligence works collaboratively with the lines of business and corporate functions in rolling out the data transformation program across the organization.
Reporting to the Data Governance Lead, the Information Governance Analyst will execute data governance and enterprise content management (ECM) program priorities and support the delivery of measurable business outcomes through data-driven decision-making.
The role will implement Seaspan’s data and information governance framework and will be responsible for improving information integrity, accessibility, quality, privacy, and compliance across all business units. The Information Governance Analyst plays a facilitative role helping business users understand their responsibilities when it comes to creating, handling, and managing both structured and unstructured content throughout the information lifecycle. As an advocate for data and information governance at Seaspan, the Information Governance Analyst must be a strong communicator and collaborator who can align data and ECM initiatives with business goals and regulatory requirements.
This is a twelve month contract role based 5 days per week out of our downtown Vancouver, BC office.
Job Responsibilities:
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Support delivery of the Company’s Data Governance and Enterprise Content Management programs by operationalizing approved policies, standards, procedures, roles, and lifecycle controls across structured and unstructured information assets.
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Synthesize business requirements to design and update information architectures for enterprise content repositories. This includes building information taxonomies, classification models, metadata schemas, document library/folder structures, and other structures that improve content access, searchability, usability, and governance.
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Build content inventories and repository assessments to identify risk, ownership, sensitivity, retention needs, metadata requirements, redundant or obsolete content, and readiness for migration, automation, or retention control implementation.
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Support implementation of records management and retention requirements by translating approved retention schedules into system-specific classification, retention, preservation, disposition, and audit trail requirements.
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Coordinate Data Owners, Content Owners, Data Stewards, and Content Champions to support adoption of accountabilities and responsibilities and ensure data governance and ECM requirements are embedded into daily operations and project delivery.
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Support Data Stewards and Content Champions with understanding their responsibilities, including documenting business definitions, sensitivity, definition of critical data elements, business rules, data quality needs, access management, and other dimensions via the approved governance tools and repositories.
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Partner with technical teams to support ensuring technical designs align with approved governance, privacy, records management, and information security requirements.
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Monitor adherence to the Data and AI Governance framework by producing reports, dashboards, and KPIs.
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Support the success of AI initiatives by assessing data and information suitability and implementing necessary controls to protect and surface content accurately.
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Coordinate completion of data and information governance priorities throughout the project delivery lifecycle. This includes supporting data governance assessments, privacy impact assessments, data quality assessments, AI governance assessments, and others.
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Develop and maintain procedures, templates, quick reference guides, communications, and other materials that support all employees understanding of data and information governance fundamentals.
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Deliver training, communications, and change management support for Data Owners, Data Stewards, Data Citizens, and other stakeholders to support adoption of governance practices and responsible behaviours.
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Support continuous improvement of governance maturity by identifying gaps, recommending practical improvements, tracking actions and decisions, and staying current with leading practices in data governance, ECM, records management, metadata management, and AI-enabled content management.
Requirements & Qualifications:
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Minimum 3 years’ experience in data governance or information management, including experience implementing enterprise content management controls and hands-on work with solutions.
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Degree in Information Management, Data Management, Archival Studies, or a related field.
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Strong understanding of data and information governance frameworks, information architectures, related tools, and best practices.
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Experience working in both a technical and business context; able to translate technical concepts into easy-to-understand business language.
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Familiarity with data privacy regulations and compliance standards.
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Excellent leadership, communication, and stakeholder management skills. Keen to take initiative.
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Ability to drive change initiatives to build a data ownership culture, including by delivering training and supporting individual users.
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Strategic thinking, systems orientation, and root-cause analysis skills.
- Professional certifications such as CDMP (Certified Data Management Professional) or similar would be nice to have.
Compensation and Benefits Package:
Seaspan’s total compensation is based on our pay-for-performance philosophy that rewards team members who deliver on and demonstrate our high-performance culture. The hiring range for this position is $90,000 - $105,000 CAD per annum. The exact base salary offered will be commensurate with the incumbent’s experience, job-related skills and knowledge, and internal pay equity.